FAQ's
Frequently Asked Questions (FAQ)
1. What areas do you deliver to?
We deliver to all locations across Pakistan. No matter where you are, Trendy Shopping will reach you with your desired products.
2. What are the shipping charges?
We offer free shipping on all orders. There are no additional delivery fees.
3. How long does delivery take?
- Standard Delivery: 3-7 business days Delivery times may vary depending on your location and the availability of our products. We strive to ensure timely delivery but please note that there may be occasional delays due to unforeseen circumstances.
4. How can I pay for my order?
We only offer Cash on Delivery (COD) as our payment method. You can pay in cash when your order is delivered to your doorstep.
5. How do I track my order?
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status and location of your order until it reaches you.
6. What should I do if I face issues with my delivery?
If you encounter any issues with your delivery, such as delayed shipping, incorrect address, or damage during transit, please contact our customer support team immediately. We are here to assist you and resolve any problems as quickly as possible.
7. Can I change or cancel my order?
If you need to change or cancel your order, please contact our customer support team as soon as possible. If your order has not been processed or dispatched, we will do our best to accommodate your request.
8. What is your return policy?
Please refer to our Return Policy page for detailed information on how to return a product and the conditions for returns. Generally, we accept returns within [X] days of delivery, provided the product is unused, in its original packaging, and in the same condition as when it was delivered.
9. How can I contact customer support?
You can reach our customer support team via:
- Email: +92 308 8873552
- Phone:sameerbangash930@gmail.com
10. Are the products on your website authentic?
Yes, we guarantee the authenticity of all products available on Trendy Shopping. We source our products from reputable suppliers to ensure quality and customer satisfaction.
11. Do you offer international shipping?
Currently, we only ship within Pakistan. We are working on expanding our reach and hope to offer international shipping in the future.
12. How can I stay updated on new products and promotions?
You can stay connected with us on social media and subscribe to our newsletter for the latest updates, new product launches, and exclusive promotions.